Important Reminder When emailing SPE, please remember
not to include any personal information that would compromise your identity including your account number, social security number, credit card numbers, PINs, passwords or mother's maiden name. In addition, never provide this or any other non-public personal information to any other entity in response to an unsolicited email or request.
The following privacy principles were established to maintain the security, integrity and confidentiality of your personal financial information.
THE TYPE OF INFORMATION WE COLLECT. We routinely collect and retain the information we obtain from your account applications, transaction history (for deposits, loans, credit cards, etc.) and from consumer reports. This information helps us:
To establish and administer your accounts. (Example: We ask for personal identifying information to protect your accounts from fraud.)
To satisfy certain regulatory requirements. (Example: When you open an account that pays dividends, we are required by the Internal Revenue Service to obtain your social security number.)
Better understand you so that we may provide you with additional or improved products and services. (Example: We require information concerning your credit history and your assets to determine if you qualify for loan approval.)
We do not share the nonpublic personal information of our current or previous members and nonmember customers with affiliates or nonaffiliated third parties except as permitted or required by law.
HOW IS THAT INFORMATION PROTECTED? Access to your personally identifiable financial information is limited to employees with a specific business reason for utilizing this data. Our employees are educated about the importance of maintaining confidentiality and member privacy. If necessary, we take appropriate disciplinary steps to enforce our employees' responsibility to protect your very personal information.
In order to prevent unauthorized access to your information, we maintain security standards and procedures that conform with industry practices. These security standards and procedures are routinely tested to verify the integrity of our systems.
Please remember that any legitimate financial institution, including your credit union or government agency, will never send an unsolicited e-mail asking for personal information.
Recently, there have been multiple e-mail fraud attempts, known as “phishing,” that were sent to both the general public and some credit union members that appeared to be from such places as the National Credit Union Administration (NCUA) or F.C.U. Security Service. These e-mails ask the recipient to click on a link to verify their identity. DO NOT respond to any unsolicited e-mail from any source that requests confidential personal financial information.
For more information on the NCUA e-mail fraud alert, visit www.ncua.gov/.